FAQs on Outsourcing Corporate PowerPoint Presentation Template Design and Slide Design

• Where is PhilSysta located?

PhilSysta is an India-based company located at Trivandrum, the capital of the state of Kerala.

• What is the core competency of PhilSysta as a company?

Our core competency is production of corporate presentations in PowerPoint.

• What is the background of the promoters of PhilSysta?

PhilSysta was founded by two corporate Presentation specialists with a decade of experience working for a leading
management consulting firm.

• What are the services provided by PhilSysta?

PhilSysta provides ent-to-end solutions in PowerPoint right from designing of the template to enhancement of existing
PowerPoint slides.

• What is so special about documentation in PowerPoint?

Having corporate documentation done in PowerPoint has the following advantages

- Most popular presentation software in the world

- Available on 90% of the PCs worldwide – can be presented anywhere, without any need for installing additional software

- Easy to edit/make last-minute changes

- Highly flexible – can add conceptual and data-driven graphs

- Can embed any type of file in the presentation

- Used widely in enterprises for documentation purposes

- Facilitates reusability of existing content – just need to copy the slide to the new template

- Animation effects can be added to the slide elements

- Complex data can be seamlessly represented using pictures and clipart

- Slides are easily printable

- Usage of design templates aligns the presentations to the color scheme followed in the organization

Finally, the best documentation format for any enterprise.

• How many years of industry experience does the team at PhilSysta have?

Our team has got an average experience of 5+ years in producing corporate PowerPoint presentations.

• Why should I outsource my PowerPoint assignments to PhilSysta?

By outsourcing your PowerPoint-related activities to PhilSysta, you get the below advantages:

- 100% confidentiality of your data (We sign the CDA prior to starting with the engagements)

- You gain access to highly experienced talent with 5+ years of experience at producing top-quality corporate
presentations in PowerPoint

- Proofreading of documents to ensure graphical consistency and grammatical accuracy is done free of cost

- Highly affordable pricing

- Quick turnaround

- Time zone advantages for European and US clients

- Option to avail support during weekends and holidays

- Option to get 24 x 7 support

- Option to choose from 3 support models - dedicated service, hourly billing and per project pricing

- By outsourcing your PowerPoint production, you get more time to work on your core competency

- Option to have resources as dedicated offshore employees, working for from PhilSysta in your time zone

   - When you opt to engage dedicated resources at PhilSysta, you pay only the fixed resource-based fee and can thereby
     save spending in the form of insurance benefits, health schemes, bonus, etc. which are inevitable expenses on an in-
     house employee

- You save the training expenses incurred on an in-house employee

- You have the flexibility to terminate the contract with a short notice period, in case your want to stop the project

- Unlike fresh in-house employees, dedicated resources are productive right from day 1 of engagement

- We are well equipped in terms of infrastructure, expertise and personnel to undertake any volume of work in
PowerPoint

• What are the languages in which PhilSysta offers support?

At present, only English. But, we undertake tasks in non-English languages for the designing part alone.

• PhilSysta is a small service provider. What are the advantages I would have if I opt PhilSysta to undertake my
assignments?

Though PhilSysta is a small organization, it is a professionally managed firm with excellent infrastructure and delivery
capabilities. In addition to this, you get the below advantages:

   - Presence of a personal touch in each deliverable, as our service delivery manager will be available on the floor
     with our associates during the support window and would take ownership of ensuring quality deliverable by the
     promised deadline

- Delivery process/support window can be adjusted as per clients' requirements

- Comparatively lower billing rates

- Prompt response to customer feedbacks, suggestions and complaints, as we treat our clients not just as clients, but as
our own partners and we go that extra mile to ensure that the task assigned to us is executed in the best possible way

   - If required, we also stretch beyond our core service areas and support our clients on their custom requirements as well
     (Eg. like validation of data by referring websites, searching and collecting data on a subject of study, preparation of
     questionnaires for meetings, etc.)

• How secure is my data if I outsource my documentation to PhilSysta?

Your data is 100% secure with us. We sign the Non-Disclosure Agreement prior to starting with the engagement. Our
security policy and matured internal processes ensure complete confidentiality of your data.

• What are the measures implemented at PhilSysta to ensure confidentiality of my data?

Our time-tested, effectively implemented and strictly followed internal processes along with adherence to our strong
security policy guarantees security of each and every bit of information you share with us.

• In which time zone does PhilSysta work?

Our normal support window is from 9am to 6pm IST (4:30am to 1:30pm CET) ie, 6:30pm to 3:30am EST).

• Is there any mechanism to address my concern/complaint on a work done by PhilSysta team?

   We give top priority to feedbacks and complaints from our clients and act upon it promptly. Upon starting with an
   engagement, you will be provided a Service Delivery Manager, who would be the single point of contact for addressing all
   your concerns and suggestions. You will also be given the contact information of the top management to raise your
   concern, in case you are not satisfied with the solution provided by our Service Delivery Manager. We will ensure that
   your concern is addressed to your satisfaction.

• I need a dedicated resource for a long-term PowerPoint assignment. Can PhilSysta provide me this support?

Why not? We do provide resources for a monthly pricing, who would be working from our facility exclusively for you
during your time zone.

• Does PhilSysta provide support during weekends and holidays?

Yes, provided booking for such requirements is made at least 2 days in advance. Billing rate during weekends and
holidays is slightly more than normal week days.

• Can PhilSysta help me develop a standard corporate PowerPoint template for my organization?

Yes. We are proficient at producing high-end corporate templates in PowerPoint.

• There are many data-driven graphs and conceptual slide elements that I need to include in my PowerPoint
presentation. Does the team at PhilSysta have the capability to do this?

Of course. We are proficient at producing slides with data-driven graphs and conceptual elements.

• I would like to outsource all my PowerPoint-related activities to a reliable vendor. Is PhilSysta the right company
to approach?

Yes. We are a professionally managed firm with strong delivery capabilities. We will work out a transition plan for your
project and will take up all your PowerPoint-related tasks.

• Does PhilSysta provide 24 x 7 support?

As of now, we do not. But, if the volume of work is high and tenure of engagement is long, we are willing to
provide 24 x 7 support.

• What are the support models offered by PhilSysta?

We offer 3 support models - 1) Hourly pricing, 2) Dedicated service and 3) Fixed price model.

• How can I send the input content to be included in my PowerPoint document to PhilSysta?

You can send it as an attachment with an e-mail or provide us the credentials to access the resource from your ftp
portal. You have the option to upload the input to our ftp too.

• How do I make payment for the services availed from PhilSysta?

We will send you a service invoice, where the payment modes will be mentioned along with all the necessary
instructions.

• Are the services of PhilSysta confined to PowerPoint?

   Though our core expertise is in PowerPoint, we do take custom assignments too from our clients like Adobe Acrobat
   forms design, Questionnaire design, Development of training materials in MS Word, Designing of complex diagrams in MS
   Visio, etc

• Can I have a look at some of the sample documents produced by PhilSysta?

Sure. Please contact us at sales(at)philsysta(dot)com and we will send you a few samples of our work.

• I want to submit an RFI at PhilSysta. Who is the right person to be contacted and what is the best way of
reaching him?

Please send an e-mail to sales(at)philsysta(dot)com and our Biz Dev manager will respond to discuss about the project.
You can also call us at the contact number given in our Contact us page.

• Our is a management consulting firm and all our documentation is done in PowerPoint. Can PhilSysta serve us as a
dedicated back-office?

Yes. If you can provide us an assured volume of work, we are willing to be a dedicated back-office for your organization.

• What are the value-added services that PhilSysta would provide if I decide to outsource my PowerPoint
documentation to PhilSysta?

Apart from quality deliverable, you can expect the below value-added services from us:

- Proofreading of each and every document produced by us (even if the input has errors, we will correct it in the
electronic format)

- We can help you with any organization-specific or your role-specific activity like production of a quick questionnaire,
doc to pdf conversion, filling up online forms, etc.

- The graphics elements on the slides will be edited by our team without any extra charges (For eg., if a picture needs to
be provided in the background of a slide, editing of the picture is not chargeable)

- We add royalty-free images to enhance the aesthetics of the slide, wherever found appropriate

- We suggest and produce alternative layout for the slides depending on the criticality of the document

- For urgent requirements where the client does not have time to provide us a hand-drawn layout, we can come up with
a layout with the instructions provided over the phone or sent by e-mail

• Great.. I have decided to try the services of PhilSysta. Whom should I contact next to discuss further?

Thank you for your decision. Please send us an e-mail to sales(at)philsysta(dot)com or give us a call at the number
provided in our Contact us page and our Biz Dev Manager will get it touch with you to discuss further on the project.

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